The Key to Channel Engagement: Help Your Partners Help Themselves

It’s a new era in channel engagement. If you are a company that relies on a third party to sell and support your products and services, then you have noticed that your world has changed, and…you are not alone! Your partners face the same challenges as you. Your customers are spending more and more – […]

Don’t Cast A Wide Net, Build the Pond: Taking the Long-View in Customer Engagement

“Fish Where the Fish Are Swimming.” It’s an old, oft-referenced axiom in Marketing. In essence: don’t waste your time casting a wide net. Focus your energy on finding where your customers are, and engage them in the perfect moment to hook and reel them in. Sure, it’s catchy (we’re Marketers, after all). But shouldn’t we […]