Featured Articles

3 Strategies to Win with Customer Experience in the Platform-as-a-Channel Ecosystem

In a previous article, we discussed the rise of ‘platforms-as-a-channel’ and the implications for companies across all industries. While there is a multitude of …

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What Exactly is Digital Sales Transformation?

As of 2020, “digital transformation” is a hot topic in corporate America.  But “digital transformation” of a salesforce – actual people – is almost an oxymoron. …

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