Entries by MarketBridge

Targeted Marketing – To Infinity and Beyond

On a fairly regular basis, I hear marketers lament the challenge of finding more profitable customers. Ultimately, this boils down to a lot of different decisions, but core to finding more profitable customers is better targeting. Targeting allows marketers to shift from broad reach impressions to more pointed impressions, offers, and messaging that support better […]

Two Questions Every Executive is Asking This Morning….

I used to run sales training sessions for direct B2B-focused sales teams. A portion of the session always focused on great questions sales people should ask their prospects. However, when you run a working session and ask the sales people what questions they use, you always get a few ones that make you cringe. For […]

5 Steps to Building a Successful Nurture Engine

Nurture campaigns have recently sparked the interest of marketers. They are now paying close attention to trending engagement tactics that result in higher conversion rates. That being said, it’s not easy to launch a nurture campaign. A best practice would suggest to run a pilot nurture campaign that we will define as a “nurture engine” […]

Times They Are A-Changin’… Especially for Retailers.

Every 20 to 30 years Retail goes through a seismic change that transforms the way in which we engage and service our customers. There was the shift away from the 1-on-1, highly consultative sales in the early 60s to the world of big-box and multi-category retailing, followed by the e-tailing, commoditizing dynamic that emerged with […]

Get Personal: 5 Steps to Clienteling Success

This happened to me. While driving home from work, I realized I had nothing for my wife’s birthday the next day. I stopped at her favorite store hoping to walk out with an acceptable present. My hopes were not high. A pleasant sales associate greeted me and asked if I needed help. Within five minutes, […]