Click on each cover to access the full briefing.
5.01 – 5.14 BRIEFING
- Delta Dental is offering financial support to customers (premium relief) and dental providers (financial assistance) to show their support and ensure dentists stay in-network.
- California will likely see an increase in workers’ compensation claims as employees who tested positive for the virus and were working during the pandemic can assume they contracted the virus at their place of employment.
- The pandemic has put a renewed spotlight on the digital sales channel experience as Benefitfocus launched a direct-to-consumer initiative to help consumers purchase voluntary benefits.
4.17 – 4.30 BRIEFING
- Blue Cross Blue Shield and Capital Blue Cross Blue Shield waived costs for teledentistry to give members easy and safe access to emergency dental care at an affordable price point.
- Guardian Life is offering its group customers free access to its WorkLifeMatter employee assistance program so employees can better navigate the stresses surrounding the pandemic.
- Lincoln Financial is waiving fees and extending grace periods to ease the financial burden many customers are experiencing and make it easier for them to save for retirement.
4.10 – 4.16 BRIEFING
- Delta Dental donated funds to dentists to keep them in business and provide members more dental options after the pandemic has subsided.
- Cigna and Onsite Dental are offering virtual platforms so members can have easy and safe access to emergency dental care during COVID-19.
- Blue Cross Blue Shield of Arkansas and Delta Dental of Arizona froze employer dental rates for SMBs to encourage them to keep their dental benefits.

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