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Below are the webinars we have you registered for. Be sure to check your inbox for confirmation emails that hold calendar invites and relevant links. We will keep you updated on future webinars as we add to the series!
Reboot Your Buyer Experience: Aligning to Your Customers’ New Journey
Reboot Customer Cross-Sell: How to Capitalize on High Yield Opportunities Now
Reboot Customer Retention: Using Data to Idle Defection Risk
Reboot Sales Channels & Territories: Rethinking Geographic Territory-Based Sales Models
Reboot Sales Enablement: Arming Sellers in the New Go-to-Market Reality
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Levers for Disruption: How Incumbents Can Compete Against Fintech
The history of fintech (financial technologies) may be rightfully traced to 1915 with the advent of wire funds transfer via telegraph and Morse code. The ensuing confluence of technology, digitization, and globalization throughout the twentieth century revolutionized all aspects of global financial systems...

Be Bold and Innovate Your Sales Enablement
When it comes to the impact of COVID-19 on sales channels, we’ve seen startling data on the short-term shift in channel usage by both sellers and buyers. Traditional FTF and inside sales channels have taken steep hits in usage — dropping by over 30 percentage points in some instances — which has affected direct and indirect sellers alike. For Sales Enablement teams, this presents an immediate challenge and frankly a mad scramble to upskill 1,000s of sellers on digital selling capabilities...

The COVID-19 Catalyst: Brick-and-Mortar Retail’s Future
(Part II of the Hammer and the Dance Series)
I started…

Partners in Peril: 5 Strategies for Channel Adaptation
In 2019, Forrester stated that the indirect channel was transformed more in the previous 18 months than the almost 40 years preceding – combined. And according to a recent Accenture survey of channel professionals, 76% think the channel will be unrecognizable in the next 5 years. We have identified 5 key actions channel leaders must consider now to ensure the health and success of their partner ecosystems in the coming years...

Are Geographic Sales Territories Dying?
As the COVID impact increases remote working, virtual conference calls, and online purchasing, sales leaders need to be asking a simple question: Should we actually eliminate geographic territories? The simple answer is “No, but…..”. We all must recognize that for >100 years the entire DNA of the sales profession has been based on geography. Whether business-to-business selling, wholesale distribution...

Executing Customer Retention in Times of Disruption
We are living through an era of ‘what’s old is new’ as it relates to retention. While executives have always understood the value of keeping loyal customers, massive market transformations have raised the stakes and forced what often was a behind the scenes ‘autopilot’ type of effort to a critical front and center strategy. Retention efforts without customer data and insights fly blind, and the best data and insights are useless if not linked to prescriptive retention execution plays...

How to Navigate Sharp Changes in Consumer Behavior Using Data - Big and Small
The essential ways we live and work have changed virtually overnight. As a result, companies are monitoring and assessing what consumers are doing at heightened new levels. Here is how integrating big data and small data insights lead to top-line growth...

The Cookie-pocalypse: Understanding the Implications for Digital Marketing and Customer Experience
How is your company preparing for the coming cookie-pocalypse? The end of third-party cookies will fundamentally change digital marketing strategies across industries and have major implications for delivering a great customer experience...

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